Question 1

What services does Nexus FMS provide?

Accepted Answer

We provide residential and commercial property maintenance throughout the UK. Our services include plumbing, electrical work, decorating, general repairs, reactive maintenance, planned maintenance, emergency call-outs and complete property maintenance solutions.

Question 2

Do you work with residential and commercial properties?

Accepted Answer

Yes. We maintain homes, rental properties, offices, retail units, commercial buildings, industrial units and managed property portfolios.

Question 3

Do I need to pay a deposit?

Accepted Answer

In most cases, no. We don't ask for deposits unless it's a larger project requiring significant materials or labour.

Question 4

What areas do you cover?

Accepted Answer

We provide maintenance services throughout the West Midlands, including Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Coventry, Sandwell, Sutton Coldfield, West Bromwich, Cannock and the surrounding areas.

Question 5

Do you provide free quotations

Accepted Answer

Yes. All quotations are completely free and come with no obligation.

Question 6

Do you work with estate agents and letting agents?

Accepted Answer

Yes. We work with estate agents, letting agents, block management companies, and property managers throughout the West Midlands.

Question 7

Can you manage maintenance across multiple properties?

Accepted Answer

Absolutely. Whether you manage five properties or five hundred, we can provide a reliable maintenance service across your portfolio.

Question 8

Do you understand estate agent commission structures?

Accepted Answer

Yes. We understand that many estate and letting agents include a maintenance commission. We price our quotations accordingly, making the process straightforward for both agents and landlords.

Question 9

Do you work for homeowners?

Accepted Answer

Yes. We provide maintenance and repair services for homeowners across the West Midlands.

Question 10

Can you carry out multiple repairs in one visit?

Accepted Answer

Yes. We aim to complete as many repairs as possible during a single visit, saving both time and money.

Question 11

Do you provide emergency home repairs?

Accepted Answer

Yes. We provide emergency, reactive, and planned maintenance for residential properties.

Question 12

What commercial maintenance services do you provide?

Accepted Answer

We provide plumbing, electrical, decorating, general building repairs, planned preventative maintenance (PPM), reactive maintenance, and emergency repairs for offices, retail units, industrial premises, schools, and commercial buildings.

Question 13

Can you maintain multiple commercial sites?

Accepted Answer

Yes. We work with businesses that require maintenance across multiple locations throughout the West Midlands.

Question 14

Do you offer planned maintenance contracts?

Accepted Answer

Yes. Planned maintenance helps reduce costly breakdowns and keeps your premises operating efficiently.

Question 15

Do you provide emergency call-outs?

Accepted Answer

Yes. We provide emergency property maintenance across the West Midlands for residential and commercial clients.

Question 16

What counts as an emergency?

Accepted Answer

Examples include burst pipes, electrical faults, major leaks, security issues, loss of heating, flooding, and other urgent situations requiring immediate attention.

Question 17

Do you also provide reactive and planned maintenance?

Accepted Answer

Yes. We specialise in emergency, reactive, and planned maintenance, allowing us to support clients with both urgent repairs and ongoing maintenance programmes.

Question 18

What plumbing services do you provide?

Accepted Answer

We carry out leak repairs, tap replacements, repairs to toilets, sinks and showers, pipework repairs, hot water system maintenance, and general plumbing services.

Question 19

Do you offer emergency plumbing?

Accepted Answer

Yes. Our team responds to plumbing emergencies across the West Midlands.

Question 20

Are your electricians qualified?

Accepted Answer

Yes. All electrical work is carried out by qualified professionals and completed in full compliance with current UK regulations.

Question 21

What electrical work do you carry out?

Accepted Answer

We provide fault finding, lighting installations, socket replacements, consumer unit upgrades, emergency electrical repairs, testing, inspections, and general electrical maintenance.

Question 22

What decorating services do you provide?

Accepted Answer

We provide internal and external painting, decorating, preparation work, wall repairs, and full property redecorations for residential and commercial properties.

Question 23

How much does property maintenance cost?

Accepted Answer

Every job is different, so we provide a free, no-obligation quotation based on your specific requirements.

Frequently Asked Questions - FAQ's